Privacy Policy

1. Introduction

CheckTeaApp ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number
• Service Request Information: Details about content you want searched or removed, including usernames, profile links, and descriptions
• Identity Verification: Information to verify you are the person in the content or the copyright holder
• Payment Information: Credit card numbers, billing address (processed securely by Stripe; we do not store full card numbers)
• Communications: Emails, messages, and other correspondence with our support team
• Legal Declarations: Statements and representations you make as part of DMCA requests

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Cookies and Tracking Technologies: Session cookies, persistent cookies, pixel tags, and similar technologies
• Log Data: Server logs that record requests made to our website

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation and fraud prevention data from Stripe
• Analytics Providers: Aggregated usage statistics
• Referred Attorneys: Case status updates (if applicable)

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To perform our search services and process your requests
• Attorney Referrals: To connect you with qualified attorneys for DMCA services
• Payment Processing: To process transactions and send confirmations
• Communication: To respond to inquiries, send service updates, and provide customer support
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Improvement: To analyze usage patterns and improve our services
• Marketing: To send promotional communications (with your consent, where required)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Referred Attorneys: We share your case information with independent attorneys who may represent you. Once shared, that information is subject to the attorney's privacy practices.
• Service Providers: We share information with third-party vendors who assist in providing our services (payment processing, email delivery, hosting). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information when required by law, subpoena, court order, or government request.
• Protection of Rights: We may disclose information to protect our rights, property, safety, or the rights of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent for purposes not covered by this policy.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typical retention periods:

• Account Information: Retained for the duration of our business relationship plus 7 years for legal compliance
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Communications: Retained for 3 years after last contact
• Marketing Data: Until you opt out or request deletion

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Access controls limiting who can view personal information
• Regular security assessments and monitoring
• Secure payment processing through PCI-compliant providers

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request your data in a portable format

7.2 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at support@checkteaapp.com. We will respond to verified requests within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Analyze website traffic and performance
• Deliver targeted advertising (where applicable)

Cookie Management: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit. This includes payment processors, analytics services, and any attorneys you may be referred to.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this page. We will update the "Last Updated" date at the top of this policy. For material changes, we may provide additional notice (such as email notification). Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us: